Swapping shoes in Poland
Poland is served by Step Swap through Packeta, with pickup points and home delivery reaching cities and towns across the country. If your left and right feet take different sizes, you can match with a SoleMate in Warsaw, Krakow or anywhere in Poland and ship the swap with no courier wait. Joining and browsing are free; you pay only when a swap proceeds.
How a swap is delivered in Poland
Domestic Polish swaps run on Packeta. You can choose a pickup point or have the parcel brought to your home, and your SoleMate sends the matching shoe to your chosen option. Coverage is strong in the big cities and good across the regions.
Each swapper pays only for their inbound parcel, and the exact total is shown in chat before anyone confirms.
Cross-border swaps from Poland
Polish swappers are matched across the serviceable area, so a SoleMate might be in Czechia, Slovakia, Germany, Hungary, Austria, Romania or France. Czechia, Slovakia and Germany share borders with Poland and are natural cross-border partners.
Cross-border routes cost more than a domestic Polish swap because the parcel travels further, but you still pay only for the shoe coming to you. Route prices are on the delivery fees page.
Shoe sizes and matching in Poland
Poland uses EU shoe sizing, so matching with the rest of the platform is direct. Step Swap pairs you with someone whose sizes mirror yours within about a one EU size tolerance.
Enter your left and right EU sizes once, and the search shows how many SoleMates already match before you sign in.
What it costs
There is no membership fee. Creating a profile, viewing matches and messaging are free, and you pay only when a swap completes and you need labels: carrier shipping plus a small flat shop fee.
Domestic Polish swaps are priced for the local route; cross-border swaps scale with distance. The delivery fees page lists exact amounts.
Payments run through Stripe as a hold, not an instant charge. If a swap is not finished within its window, the hold is released, so an unfinished swap in Warsaw or any Polish city leaves you uncharged.
Cities we deliver to
Popular cross-border routes
- Czechia: A short cross-border route across the southern border.
- Slovakia: Southern Poland pairs naturally with Slovak SoleMates.
- Germany: Western Poland is within easy reach of German matches.
Other countries we deliver to
FAQ
Does Step Swap deliver across all of Poland?
Yes. Packeta pickup points and home delivery cover cities and towns across the country.
Can I have a swap delivered to my home in Poland?
Yes. Home delivery is available, and pickup points are widely available in the cities.
Can I swap with someone outside Poland?
Yes. Step Swap matches across every country we serve; Czechia, Slovakia and Germany are natural partners.
How much does a Polish shoe swap cost?
You pay carrier shipping for your route plus a small flat shop fee; see the delivery fees page for exact amounts.
Is it free to join from Poland?
Yes. Browsing matches and messaging are free; you pay only when a swap proceeds.
What shoe sizes does Step Swap use in Poland?
EU sizes, matched within about a one-size tolerance.